i have my sisters a hp printer the hp envy 5055 and i just can't seem to be able to locate the ink cartridges. the ones i have in it are the 65xl i do not have the color one but the pins seem to look the same. anyway she sent away 3 times for ink and they send her the 65xl cartridges but they do not work. they seem to fit but the pinout is not even close. i went to hp and entered the hp envy 5055 and it came back error. so i'm asking wrong or it is to old for hp to cerry ink anymore. when i figure out how to post a photo i will of mayb do dropbox.
the ink is the 65xl the number on the cartridge is 7y8214 on the ribbon pins the mpn is n9k04anpht3 the unit s# is th97c9hoht the fpu# is m2u85-64001 she got what they said was the correct cartridges but they had way mor pins on the ribbon and when i compared them side by side the did not even look like any of them would actually touch the contacts on the printer.
so if this is the correct place to post thanks if not maybe someone might move it to a goo section. or maybe if this is not the correct forum maybe someone can better direct me to a forum that can help. thanks much
the ink is the 65xl the number on the cartridge is 7y8214 on the ribbon pins the mpn is n9k04anpht3 the unit s# is th97c9hoht the fpu# is m2u85-64001 she got what they said was the correct cartridges but they had way mor pins on the ribbon and when i compared them side by side the did not even look like any of them would actually touch the contacts on the printer.
so if this is the correct place to post thanks if not maybe someone might move it to a goo section. or maybe if this is not the correct forum maybe someone can better direct me to a forum that can help. thanks much